Skip to main content
March 11, 2015
Answered

I am asked if I want to OPEN (not RUN) the download to install Flash Player.

  • March 11, 2015
  • 1 reply
  • 204 views

When I click Install now, I am asked if I want to OPEN (not RUN) the download. When I click on Open, nothing happens. Am using Windows 7 and Internet Explorer 11. I managed to save the download, but when I double-click it, I am asked what program I want to use to OPEN it. It does not RUN. The file is install_flashplayer16x32ax_gtbd_awe_aih_exe . What do I do? Is there something wrong with the Adobe Flash Player download site?

This topic has been closed for replies.
Correct answer

I solved the problem by using Chrome. In https://get.adobe.com/flashplayer/ , I clicked on Do you have a different operating system or browser? I then selected Windows 7 and FP 16 for Internet Explorer – ActiveX . When I clicked on Download now, I was asked if I wanted to RUN the download, and it worked fine. My guess is that I must have some setting in Internet Explorer that was interfering with the download being able to RUN properly.

1 reply

Correct answer
March 11, 2015

I solved the problem by using Chrome. In https://get.adobe.com/flashplayer/ , I clicked on Do you have a different operating system or browser? I then selected Windows 7 and FP 16 for Internet Explorer – ActiveX . When I clicked on Download now, I was asked if I wanted to RUN the download, and it worked fine. My guess is that I must have some setting in Internet Explorer that was interfering with the download being able to RUN properly.