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July 9, 2015
Answered

I am having trouble updating Adobe Flash from Firefox on Windows Vista.

  • July 9, 2015
  • 2 replies
  • 1219 views

There's a screen that pops up that says "Installation will begin shortly."

Then nothing happens for almost 5 minutes, and it stays at 0%.

This topic has been closed for replies.
Correct answer Carm01

Lets try using the manual installation or also known as the offline installer.

Go to this page:

Installation problems | Flash Player | Windows

Go to the bottom and choose the version for Firefox and download it.

Close Firefox all windows.

Verify that the following processes are not running using task manager

flashplayer*  ; meaning anything with the process of flash player

Firefox

plugin-container

force close the weather channel desktop app if you have that

Next run the installer you downloaded here is the direct DL link for it. http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe

If you Install, verify it control panel that it is installed, and test in Firefox on this page at the top:Installation problems | Flash Player | Windows

Lets start simple and move forward

Best Regards

2 replies

_maria_
Legend
July 10, 2015

Hi marriedlady89232540,


Can you please post a screenshot (see How to post a screenshot in the forum) of the blank screen?

Thank you.

--

Maria

Carm01
Carm01Correct answer
Legend
July 10, 2015

Lets try using the manual installation or also known as the offline installer.

Go to this page:

Installation problems | Flash Player | Windows

Go to the bottom and choose the version for Firefox and download it.

Close Firefox all windows.

Verify that the following processes are not running using task manager

flashplayer*  ; meaning anything with the process of flash player

Firefox

plugin-container

force close the weather channel desktop app if you have that

Next run the installer you downloaded here is the direct DL link for it. http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe

If you Install, verify it control panel that it is installed, and test in Firefox on this page at the top:Installation problems | Flash Player | Windows

Lets start simple and move forward

Best Regards

July 10, 2015

What do you mean "Go to the bottom" of the page when I open up that link to Installation Problems?

piyush2508
Adobe Employee
Adobe Employee
July 12, 2015

Hi marriedlady89232540‌,

At the bottom of the Page you will find links to installers

--

Piyush