I am having trouble with the flash player

If you're still struggling, it might be helpful to step back and tell us exactly what you're trying to accomplish, and how you're going about it.  I get the sense that you might be trying to run some really old desktop software written for Win7 and below that has a Flash Player dependency.

Windows 8 has its own integrated flash player, since you failed to specify the browser we can only assume you are referring to Internet Explorer.

In order to properly update the flash player on Windows 8 and above is to preform a Windows update.

Also you CANNOT and SHOULD NOT attempt to uninstall the native flash player on Windows 8 and above.

I am unsure as to why the Adobe Staff did not guide you to Windows updates, I wonder why .......

Hi John,

Please try fresh installation of flash player once: How do I do a clean install of Flash Player?

If issue still persist ,please provide us the detailed steps with proper information to assist you better.

Thanks,

Amrit