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November 16, 2015
Question

I am using Google chrome and Flash keeps failing and how can I stop this failure requiring reloading

  • November 16, 2015
  • 1 reply
  • 146 views

Frequently ~ 10 times/day, Flash fails and I need to reload it.  Sometimes it fails every time so I need to re-start my laptop.  Why does this ocur and how can I fix this nuisance?

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    1 reply

    jeromiec83223024
    Inspiring
    November 17, 2015

    If you can consistently reproduce it, steps on how to do that would be valuable:

    https://forums.adobe.com/thread/1195540


    Frequently, stability issues are related to graphic and audio drivers. 

    Please work through the video troubleshooting guide, in particular, the part about disabling Hardware Acceleration.

    https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

    If you're still stuck, please follow the directions in the guide on providing the dxdiag report and additional information about what you tested and saw.