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A
Anonymous
April 2, 2017
Question

I can download AFP but then it doesn't work...

  • April 2, 2017
  • 1 reply
  • 408 views

I'm posting here because I really don't understand the problem.

I'm on a MacBook Pro OS Sierra 10.12.3.

I download Adobe Flash Player on Safari (same problem on Chrome), then I install AFP, no problem with downloading, but when I try then to read something which needs AFP it still doesn't work and gives me the link to "download AFP". And when I go again on Adobe's website it's not written that I've already downloaded it.

I tried to close Safari/Chrome etc before, during or after the installation, same result.

I tried to authorize Safari to use AFP in my settings, but it didn't change a thing.

So if you may know where is the problem please help me.

Ian.

This topic has been closed for replies.

1 reply

ridhij4208356012135538
Adobe Employee
ridhij4208356012135538
Adobe Employee
April 3, 2017

Hi,

If you have already installed Flash Player for safari then go through Enable Adobe Flash Player for Safari link and follow the steps mentioned to enable Flash Player in Safari 10.
For chrome browser Flash Player comes embedded with chrome and Flash Player updates are pushed by google as part of chrome updates. To enable Flash Player for chrome please follow the steps on Enable Flash Player for Google Chrome​ page.

Thanks!

A
Anonymous
April 3, 2017

Hi,

Thanks for your help but it still doesn't work. I already followed those steps, for Chrome and Safari. And so I activated AFP but same result.

When I'm on Chrome and when I follow the link to download AFP the web page says that I have indeed AFP with Chrome (but still doesn't work). And when on Safari the web page advises me to download AFP as if I never did it before.

I really don't know what to do then...

_maria_
_maria_
Legend
April 3, 2017

Please provide the following information:

  • Direct link to website exhibiting the behaviour
  • Screenshots of the following:
    • Safari > Preferences > Security window
    • Safari > Preferences > Security > Plug-in Settings window
    • Chrome: chrome://settings/content > Flash section
    • Chrome: chrome://settings/content > Flash section > Manage Exceptions
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