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S
slash65
Participant
April 11, 2012
Question

I can no longer view video on espn.com

  • April 11, 2012
  • 3 replies
  • 9354 views

It does not work in IE or Firefox. I am running the latest versions of both browsers and am on Windows XP.

How do I fix this?

    This topic has been closed for replies.

    3 replies

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    January 21, 2020

    Locking thread due to it's age.

     

    If you're experiencing issues please start a new discussion and provide the following information:

     

    • Operating System, including version
    • Browser, including version
    • Flash Player version (https://helpx.adobe.com/flash-player.html)
      • Browsers block Flash by default, unblock/allow Flash to get the version number
    • Detailed description of issue encountered, including steps to reproduce
    • Screenshot of error message, if any
    pwillener
    pwillener
    Legend
    April 13, 2012

    If Chris' suggestion does not fix the problem, can you explain a little bit more detailed what "not work" means?

    A
    Anonymous
    January 20, 2020

    <moderator: Personal informaiton deleted per forums policy>

    chris.campbell
    chris.campbell
    Legend
    April 13, 2012

    Can you try clearing Flash's cache to see if that helps?

    How do I clear my Flash Player cache and settings?

    S
    slash656
    Participant
    April 13, 2012

    Thanks for the suggestion. I cleared Flash's cache and it did not make any difference. I have the latest version of Flash Player installed and am running the most current version of FireFox.

    There is just a black box that displays where the video should be. See below. I can view YouTube videos with no problem however.

    chris.campbell
    chris.campbell
    Legend
    April 13, 2012

    Sometimes this can be caused by ad blockers disabling advertisements that can play before the main content.  Could you make sure that any ad blockers are disabled and try again?  In addition, I'd also recommend resetting your hosts file in case that has also been modified.

    How can I reset the hosts file back to the default?

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