Skip to main content
rebeccas80902796
Participant
September 21, 2016
Question

I can not install flash player on my mac

  • September 21, 2016
  • 1 reply
  • 161 views

I have accepted and turned on everything to do with installing flash player, I have accepted terms & co, put in my password to confirm download and I have made sure I have enough space on my mac. It installs half way, between 50%-52% each time I try, then it fails and does not say why.

This topic has been closed for replies.

1 reply

_maria_
Legend
September 21, 2016

Hi rebeccas80902796 ,

I'd like to get the install log files from you to investigate further.  Please review the FAQ Where do I find the Flash Player installation log on the Macintosh?  and provide all files listed in the FAQ (install.log, FlashPlayerInstallManager.log, Adobe_ADM.log, and Adobe_GDE.log).  Upload the files to cloud.acrobat.com/send using the instructions at How to share a document  and post the link to the uploaded files in your reply.

Thank you.

--

Maria