I can not install the flash player updates

Question

Any time I attempt to install the update, IE crashes, and stops working. I have tried downloading an saving the file, same results. I have turned off Active X, same results. Flash Player is enabled/active, current version 24.0.0.186,,, Windows 7, with IE 11.

any help would be greatly appreciated.

_maria_ · Answer

Hi waltero

As my colleague mentions, this appears to be an issue with the browser, not Flash Player installer, however, I will forward this to the online installer team to apprise them of the issue.

Have you tried using a different browser to download the file? If not, can you please try? The download page auto-detects the OS/browser combination and offers the appropriate Flash Player file for the OS/browser combination. When using a different browser to download the Flash Player ActiveX Control for IE, go to get.adobe.com/flashplayer/otherversions. In step 1 select the OS (Windows 7) in step 2 select 'FP 24 for Internet Explorer - ActiveX'

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Maria

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