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May 21, 2017 7:42 PM UTC
Question

I can not update my flash player because I forgot the password, what can I do?

I can not update my flash player because I don't know the password.  what can I do?

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2 replies

ridhij4208356012135538
Adobe Employee
Adobe Employee
May 22, 2017 7:15 AM UTC

Hi,


This is your OS prompting for the password, not Flash Player.  See What userid & password do I need to install Flash Player? for any further help.

Thanks!

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kglad
Community Expert
Community Expert
May 21, 2017 11:17 PM UTC

you don't need an adobe password for flash player.  you're probably using a mac and being prompted for its (the mac) password.

[moved from Installing, Updating, & Subscribing to Acrobat to Installing Flash Player]

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