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Participating Frequently
September 25, 2009
Question

I can't click anything on the settings..

  • September 25, 2009
  • 8 replies
  • 13107 views

Ok so I am trying to use my Dazzle Video capture device to stream video using a webcast system but the flash player settings wont allow me to click anything. I need to change the camera. I can right click and open settings but all the options are not clickable... I am actually using the tab key and return to navigate but I don't think it works on drop menus. Help please.

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    8 replies

    stephen-apple
    Participant
    March 17, 2012

    Use a series of [TAB]'s and [SPACE]'s to move and select respectively. This worked in Chrome (17) on the MAC (10.7) after not being able to click on the settings manager within a webpage.

    This isn't a permissions issue or a page issue, it's a Flash issue. Adobe claim they cannot recreate the issue in house to troubleshoot it so if any of you are near 345 Park Avenue San Jose, CA consider walking your computer into Adobe and show them. I suspect it's client specific. 

    Participant
    January 5, 2011

    This is absolutely ridiculous they still haven't fixed this. This is a horrible bug and its been there for 2 years. I think it has to do with the window mode when the flash player is embeded but it shouldn't show a panel the user can't click. Its crap like this that people are leaving flash is droves.

    January 1, 2011

    Here is what I have done to work around the problem.  Start the flash settings window and then

    1.       Tab to camera icon

    2.       Hit enter

    3.       Tab to drop down menu

    4.       Cntl + up arrow

    5.       Hit enter

    6.       Tab to cam

    7.  hit enter

    8.  tab to exit

    9.  hit enter

    Participant
    January 2, 2011

    Thank You patf9033 for your response..... it didn't quite work the same way it did for you but,

    I was able to change my camera settings. It still should be addresed by Adobe.

    I don't think they are listening to customers, and we know there are more then just a few of use.

    I had two cameras, one built in web cam and the other external, I disabled the internal in order to change

    setting on the internal.... .   Thanks for your work around... still would like the mouse to work...

    Participant
    January 1, 2011

    Same Problem, using Windows 7, 64bit, New Dell Inspiron N7010.

    Trying to use a cam on a web site.

    When adobe setting box appears, mouse does not work, space bar and tab work but

    can not change setting in drop down box.  There should be a seperate manager that

    can be intergrated into windows or run as a seperate program.. This has happend on

    almost every machine I have ever owned... we're talking 12 pc's and laptops, if not

    more... I am a high end user, with  29 years of windows experience.....

    if you can recreate this on your tech pc's then have one of use do a dump of

    everything running and try it or maybe you have the wrong people working on the problem.

    It should be easier to find answers to problems by using help, and not have to resort to forums.

    Possibly you need a good tech writer....

    October 27, 2009

    Same problem here.  YOu go to a page that uses flash, right click and then select settings.  No repsonse to mouse click.  I can tab thru everything but can't change my cam.

    I'm on a Dell XPS 600 64-bit and running 64 bit windows 7 ultimate.  Have only had this problem since I installed windows 7

    Participating Frequently
    October 27, 2009

    Yeah thats the same issue alright... except the OS and computer of course.

    Participating Frequently
    October 18, 2009

    Well I am still stuck completely I need to change settings by clicking the mouse on the settings window because I can't change camera settings via the website. Why does the program not respond?

    Participating Frequently
    October 17, 2009

    Well Any other suggestions??

    Participant
    September 26, 2009

    No help except to say I am having the same issue.  I am simply at the Disney website and when I right click ->  Settings... the settings window comes up and I cannot click anything.  BIZARRE.  Also with the Disney website the "Loading..." graphic stays on the whole time.

    I also have the problem where the CPU goes to 100% when viewing ANY page the has a flash object on it (disney, espn, etc).  If I disable Flash in the browser the CPU goes down to normal and my laptop eventually cools off.  This is a terrible version of Flash and I hope the developers are working on these issues.

    Note to Adobe:   TEST YOUR SOFTWARE when you get it back from offshore.

    Participating Frequently
    September 26, 2009

    I am inclined to agree I was helping fix my parents' laptop because it had Adobe reader 7 with Vista.. so, I come here and try to d/l reader 9 and it gets an error... however, I found a link to a reader 9 d/l on the forum, and it worked perfectly fine... This is pretty bad the official site has corrupt files :/ I am not aware of a method to fix this and I really want this flash player to work properly... I hope I can get some help I need to change my camera, and I am sure I am not alone with this issue.

    Participating Frequently
    October 12, 2009

    Any ideas how I can change my camera?? I can't click anything at all in the settings.