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New Participant
June 3, 2012
Answered

I can't install flash player on my mac

  • June 3, 2012
  • 14 replies
  • 247951 views

Operating system: OS X 10.5.8

Processor: 2.1 GHz Intel Core 2 Duo

Browser: Safari 5.0.6 (have also tried on latest version of firefox)

I have tried so many times to install flash player and each time the download stope (usually at 0%) and doesn't give a reason. I was looking through other threads and I have found that my flash player plugin is in the Internet Plug-Ins (Disabled) folder but I've no idea how to enable it again. Plug ins are enabled under preferences. Could this be the problem? Thanks.

This topic has been closed for replies.
Correct answer chris.campbell

I don't have shockwave installed. So I should do that first yes? I had flash player before so I must have had it and I have no idea how it has been unintalled. Should I also change the flash player plug-in from disabled? I don't know how to do that! Thanks very much for your help with this.

Caitríona

Update: I installed flash shockwave successfully but still couldn't install flash player. Got the message "This installation  failed" at 0%.


Could you both try these steps for installing Flash Player?

1. Download and mount the dmg from http://fpdownload.macromedia.com/get/flashplayer/pdc/11.2.202.235/install_flash_player_osx.dmg

2. Right click on the "Install Adobe Flash Player" icon and select "Show Package Contents".

3. Navigate into the /Contents/Resources/ folder and double click the Adobe Flash Player.pkg file.

14 replies

New Participant
December 29, 2019

BIUTT

evad_rellim
New Participant
July 19, 2015

I have downloaded the flashplayer (18) several times directly from Adobe and on the "Install Adobe Flash Player" icon I select "Show Package Contents" but when I navigate into the /Contents/Resources/ folder there is no Adobe Flash Player.pkg file?

_maria_
Community Manager
Community Manager
July 20, 2015

Hi Evad,


There are a few different installer files.  To identify which one you are using, what is the name of the file?  Why are you attempting to use the PKG file within the installer?

--

Maria

beranf
New Participant
July 19, 2015

I was installing adobe flash in my mac but after a few minutes the power went out; now i am trying t install it again but the system show an error... what can i do?

_maria_
Community Manager
Community Manager
July 20, 2015

Hi beranf,


What is the error you are getting when trying to install Flash Player? Please post a screenshot (see How to post a screenshot in the forum‌)

--

Maria

New Participant
August 24, 2015

I am unable to get Adobe Flash player V18 to work on my Mac - I have downloaded a few times and run. It say's has completed and tales me to the Thanks you for installing page on Adobe wed site. Tried to use with BBC Radio - say's I need to update Flash - what ma I doing wrong - and yes I have rebooted after install.

LAOMUSIC ARTS
Known Participant
May 27, 2015

Hi !
This problem hardly seems to be Apple related but much more Adobeside.
I am having this issue on a MBP OSX 10.6.8 all updated. My Flash Player version is:

and as you see, the latest one.
Problems arrive by trying to update the AdobeFlashPlayer_17ppau_a_install update.Same issues as all others here:
installs breaks, no  visible/invisible .pkg content under the "Resources" folder(instead "MacOS" folder have a Terminal installer), and if I use it, this is the result:

LAOMUSIC-ARTSs-PB-2117:~ laomusicarts$ /Volumes/Adobe\ Flash\ Player\ Installer/Install\ Adobe\ Flash\ Player.app/Contents/MacOS/Install\ Adobe\ Flash\ Player ; exit;

2015-05-28 00:11:50.253 Install Adobe Flash Player[10500:903] *** __NSAutoreleaseNoPool(): Object 0x10ba20 of class NSCFData autoreleased with no pool in place - just leaking

2015-05-28 00:11:50.254 Install Adobe Flash Player[10500:903] *** __NSAutoreleaseNoPool(): Object 0x10f000 of class NSPathStore2 autoreleased with no pool in place - just leaking

2015-05-28 00:11:50.255 Install Adobe Flash Player[10500:903] *** __NSAutoreleaseNoPool(): Object 0x10f4b0 of class NSPathStore2 autoreleased with no pool in place - just leaking

Bus error

logout

See you next time LAO !

[Process completed]

In my short knoledge of Objective-C, an error of __NSAutoreleaseNoPool() has these breakpoints:
// Functions used as interesting breakpoints in a debugger
// void __NSAutoreleaseNoPool(void *object);
  // Called to log the "Object X of class Y autoreleased with no
  // pool in place - just leaking" message. If an environment
  // variable named "NSAutoreleaseHaltOnNoPool" is set with string
  // value "YES", the function will automatically break in the
  // debugger (or terminate the process).

// void __NSAutoreleaseFreedObject(void *freedObject);
  // Called when a previously freed object would be released
  // by an autorelease pool. If an environment variable named
  // "NSAutoreleaseHaltOnFreedObject" is set with string value
  // "YES", the function will automatically break in the debugger
  // (or terminate the process).

Adobe people, do your job right and please set the appropriate environment variables on your installers !!.
Or hire me !!
The issue here is simple: You are releasing with no pool in place !!
A solution would be:
nt main (…) {
  NSAutoreleasePool *pool = [[NSAutoreleasePool alloc] init];

  /// Your code goes here.

  [pool drain]; // This one might not strictly speaking be neccessary.
  [pool release];

  return 0;
}

_maria_
Community Manager
Community Manager
May 27, 2015

Hi,

It appears that you are using the online installer, which is not supported on OS X 10.6. We are aware that one of the pages is delivering the online installer to OS X 10.6 systems, when it should be delivering the offline installer and are working for fix the issue.  In the mean time, you can download the offline installer from get.adobe.com/flashplayer or from the Installation problems | Flash Player | Mac page.  The link is at the bottom of the page in the 'Still having problems' section.

--

Maria

kostantin_b
New Participant
April 14, 2015

3oPZEeF.pngWhere .pkg file???

_maria_
Community Manager
Community Manager
April 14, 2015

Hi kostantin.b,


The screenshot you post is for the online installer which does not contain the PKG file.  Please describe the issue you are experiencing so that we may be able to better assist you.

--

Maria

kostantin_b
New Participant
April 14, 2015

I'm serfing in net and Flash Updater said me "Update your Flash Player"

ok i'll start downloading and installation

then, on finish phase i see this

CCkkjBlW4AA1arS.png

I ll try downloading and installing 5 or more times

WUT?!

mhornig18
New Participant
April 11, 2015

This link does not work (even after removing the extra space before the ".dmg"

Installation from within package contents still doesn't work. Indeed, the install .app is not in the folder specified in this forum (at least on Mac OS X 10.10.2).

Trying to open via Terminal also doesn't work - leads to error message.

Will try Disk Utility approach noted above to see if this remedies the problem.

_maria_
Community Manager
Community Manager
April 12, 2015

Hi mhornig18,

Reading through the thread, there are several links mentioned.  The one in the 'correct answer' is no longer available, as it's an older version from when this thread was originally created.  The one in the How to perform a "clean install" of Flash Player in Mac OS X FAQ will work.

--

Maria

New Participant
March 24, 2015

Yes. I'm adding to the "me too" category. I did the disk utility bit. I even did the uninstall bit & every time I try to load it back on Safari I get to about 25% download completed and then it does absolutely nothing. It worked a few weeks ago, just noticed it not working a couple of days ago so decided to upload the latest version. Now I have none (for Safari at least). Help please and thank you.

New Participant
March 24, 2015

Just FYI. I did everything in here: How to perform a "clean install" of Flash Player in Mac OS X and it worked.

New Participant
March 24, 2015

I did the same and it worked for me too.

New Participant
March 19, 2015

I am also having a problem updating my adobe flash player. It gets to 97% and then tells me I need to close com.apple.WebKit.Plugin.64 and I went into activity monitor and it was not there.. I'm very confused.

New Participant
March 7, 2015

I've tried this as well and I've installed Flash a few times. The site: http://fpdownload.macromedia.com/get/flashplayer/pdc/11.2.202.235/install_flash_player_osx%20.dmg

Says not found.

I've updated both Chrome and the Flash Plug in

I've gone to chrome plugins and enabled Flash a number of times.

I've shut down and restarted my Mac a few times—With all that, I still get the message: This photo gallery requires the Adobe Flash Player.Get the free Flash Player here.

I also tried the steps offered by Geof. Nothing works.

Is this a Chrome or Safari issue perhaps?

March 8, 2015

I have had similar problems. I have been unable to view content requiring adobe flash for maybe 6 months, despite downloading the player maybe 15 times over that time.

One difference I have from this thread is that at the end of the download process Adobe says, congratulations you have successfully downloaded Adobe Flash Player. Then when i try and view something that requires it, I get the message that I need to update my Flash Player. I have downloaded it too many times to count. I have tried Chris Campbell's suggestions, I have tried the disk utility approach, I have tried using the offline download. The only thing I did not try is the clean uninstall, as the instructions made no sense to me.

The other different thing I see is when I go in Safari to Help, then Installed Plug-Ins nothing shows up. Its a completely blank screen. My wife's Macbook has a huge list of Installed Plug-ins...

Any suggestions would be appreciated.

chris.campbell
Community Manager
Community Manager
March 9, 2015

This is a very old thread so even though the symptoms might be the same, the underlying issue could be different.  Not that this matters when you only want to get Flash Player installed!

@ - Given that your Safari's Installed plugin page is completely blank, then I suspect something else (non flash related) is going on.  When you run the installer, does it complete?  If you navigate in Finder to the root of your Macintosh HD, then go into Libarary/Internet Plug-Ins, do you see any files?  Is there a file named Flash Player.plugin?

@elyse18 - if you go to this page and click the "check now" button, what does it say?  Flash Player Help.  If it tells you that Flash Player is installed, then it's possible that the web page itself is at fault and is simply not detecting that Flash is installed.  What website are you on?

gg25607230
New Participant
February 10, 2015

I just figured this out on my own as no one at Adobe will release a playbook that gives proper instructions on this issue.  If you are having issues with the application not installing all of the way, you have a permission issue on the the partition where your Yosemite OS is installed.  Here is how you fix the issue that you are experiencing:

  1. Open Disk Utility (press Command and the Space Bar, then type disk utility)
  2. Locate your disk and the partition where your OS installed. 
  3. Select First Aid (in the right pane next to Erase and Restore)
  4. Locate the button "Verify Disk Permissions" and click on it.
  5. Wait, get some coffee and relax, this will all be over soon
  6. When Verify Disk Permissions is complete, click on the button "Repair Disk Permissions"
  7. Now grab breakfast, lunch or dinner and tell someone you love that you love them.
  8. After your disk permissions have been repaired, close out Disk Utility
  9. Open the FlashPlayer installation file and run the installation again.
  10. Finally, whew... Enjoy your entertainment fare.  You made it across the schism that Adobe loves to plague their loyal patrons with.  

I hope this helps someone.  Let me know if it worked or didn't; I am curious if you all will see the same success that I have realized.

Cheers & Many Regards,

Geoff

New Participant
March 25, 2015

Repaired Disk Permissions, turned off Trend Micro anti-virus (which never interfered before), and it downloaded and installed. THANKS!