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May 2, 2021
Answered

I cannot uninstall flash player, please help

  • May 2, 2021
  • 2 replies
  • 556 views

Hi, I cannot install flash player in my mac book pro. When I clicked uninstall botton from Adobe flash uninstaller( which is already download in my Mac), there is a small box pop up"Adobe Flash Player Uninstaller is trying to install a new helper tool", then ask me  to enter User name and passowrd, on the right coner of the box, there is cancel or install helper icon, I tried many time of the password, it doesn't work and I cannot uninstall the flash player. 

could you please help me because i tried to do these thousand times already!

Thank you! 

Rui 

    This topic has been closed for replies.
    Correct answer Nancy OShea

    Your Apple operating system is asking for your Mac user/password. 

     

     

    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    May 2, 2021

    I should also add that you need a computer user profile with administrative permissions to uninstall software.

     

    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    May 2, 2021

    Your Apple operating system is asking for your Mac user/password. 

     

     

    Nancy O'Shea— Product User & Community Expert