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gramaqueen
Participating Frequently
February 23, 2011
Answered

I cannot watch You tube. I get a black box where the video should play with no bar underneath to

  • February 23, 2011
  • 1 reply
  • 2366 views

Please I don't know how to deal with this as I'm not at all technically minded. I have Windows Vista Business 32 bit operating system. I cannot watch Youtube since earlyier today, I just get the full page but no bar underneath the video screen which is just a black box now. I am using Windows internet explorer and recently downloaded latest Adobe Flashplayer for Windows Vista. I do not know any other technical information but depend a lot on Youtube as I am semi-housebound and don;t watch tv - just old tv shows. Thank you and please help me with this, as I feel lost without Youtube. I have http://WIN 10,2,152,26 Flash Player ( think the http/  isn't relevant it just appeared)

    This topic has been closed for replies.
    Correct answer

    Hi, I see you found your thread. I'm going to give you an easy way to find the Flash Player forum and using it will bring you right to the Forum. Then you only have to click on your thread with your name in the thread you started. Don't use the other one. You can bookmark it/put it in your Favorites so you can find it

    http://forums.adobe.com/community/webplayers/flash_player

    Then log in with your name(gramaqueen) and password. Now if you are already logged in and on your thread, just minimize the thread instead of closing it.

    Let's stay on this thread. I've checked the other thread and it may be that you are having a problem.

    When you go to this site: http://www.adobe.com/software/flash/about/ As soon as it opens you should see the Red Flash logo(F) animate(spin). Then the version of Flash Player that you have Installed is Displayed. That's one thing. While you are still there, RIGHT click on the Flash logo, then click on Settings, then click on Display Settings. If you see small icons, then click on each one until you see hardware acceleration with a small box in front of that with a check mark. Click on the check mark so it is removed. Click on close.

    Let me know about this.

    Thanks,

    eidnolb

    1 reply

    A
    Anonymous
    February 23, 2011

    Hi, I replied to you on the other thread you posted to. Following is what I posted:

    Hi, This is a fairly easy thing to try.

    you can go to this site and RIGHT click on the Flash logo (the Red F) Click Settings, then Display Settings. UNcheck the hardware acceleration.

    http://www.adobe.com/software/flash/about/
    See if this helps.


    Thanks,

    eidnolb

    Hope that works for you and solves the problem.

              EDIT: Other thread reference: http://forums.adobe.com/thread/795420?tstart=0

    Message was edited by: eidnolb  Thread reference

    G
    gramaqueenAuthor
    Participating Frequently
    February 23, 2011

    I'm sorry I

    got it hard to even post a question at all. Will you please go to the other thread and i will delete th

    is one. Thank you Eidnolb. I'm really stuck!

    A
    Anonymous
    Correct answer
    February 23, 2011

    Hi, I see you found your thread. I'm going to give you an easy way to find the Flash Player forum and using it will bring you right to the Forum. Then you only have to click on your thread with your name in the thread you started. Don't use the other one. You can bookmark it/put it in your Favorites so you can find it

    http://forums.adobe.com/community/webplayers/flash_player

    Then log in with your name(gramaqueen) and password. Now if you are already logged in and on your thread, just minimize the thread instead of closing it.

    Let's stay on this thread. I've checked the other thread and it may be that you are having a problem.

    When you go to this site: http://www.adobe.com/software/flash/about/ As soon as it opens you should see the Red Flash logo(F) animate(spin). Then the version of Flash Player that you have Installed is Displayed. That's one thing. While you are still there, RIGHT click on the Flash logo, then click on Settings, then click on Display Settings. If you see small icons, then click on each one until you see hardware acceleration with a small box in front of that with a check mark. Click on the check mark so it is removed. Click on close.

    Let me know about this.

    Thanks,

    eidnolb

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