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August 7, 2015
Question

I downloaded Windows 10 onto my laptop and now I can't play videos or movies. It says that Windows 10 comes with Adobe Flash and that it is installed on my computer. Please help. Very frustrated that I can't play videos or watch movies.

  • August 7, 2015
  • 1 reply
  • 1501 views

Please help. I downloaded Windows 10 on my laptop and now I can't play videos or watch movies. It says that Adobe Flash came with Windows 10 and that it is installed on my computer but it won't let me watch videos or movies

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    1 reply

    JasbeerSingh
    Adobe Employee
    Adobe Employee
    August 7, 2015

    Hi

    Can you please check the below:

    1. For MS Edge browser, can you please check whether Adobe Flash Player is enabled.

              Flash Player Issues | Windows 10 | Microsoft Edge

    2. Is this issue, related to Microsoft Edge only or this is also occurring on other browser as well (google chrome and Firefox etc.)

    3. Are you getting this issue on some specefic site. (Some weblink would be helpful).

    also, i'd suggest to update the drivers, if they are not updated yet.

    Thanks