I go thru the installation process but I always get: Application initialization error

Hi,

Thanks for providing the OS and version.  I'd like to get some log files from you to investigate further.  Please gather the files listed below and upload them to cloud.acrobat.com using the How to share a document instructions.  You can also use some other file sharing service that doesn't require log in to access.

• Adobe_ADM.log and Adobe_GDE.log files saved at C:\Users\<YourUserID>\AppData\Local\Temp\
• FlashInstall.log file saved at C:\Windows\system32\Macromed\Flash.
  • If this is a 64-bit OS, there's another FlashInstall.log file saved at C:\Windows\SysWOW64\Macromed\Flash.  I'll need both

After uploading the files, post the link to the files in your reply.

Thank you.

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Maria