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ccstoney
ccstoney
Participant
March 19, 2015
Question

I have a green screen when playing videos, I have audio.

  • March 19, 2015
  • 1 reply
  • 3238 views

I am running windows 8.1 64 bit, explorer 11 and flash player 17.0.0.134  Why is my screen green when playing videos? I am trying to watch a show on CBS and it is doing the same thing.  HELP!!  I have tried the solutions on the troubleshoot page.

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    1 reply

    K
    Kratika Agarwal
    Participating Frequently
    March 19, 2015

    Thanks for reporting the bug.This Issue is a known issue.A bug is already logged for this issue.We are looking into bug fixing.

    chris.campbell
    chris.campbell
    Legend
    March 19, 2015

    Could you try either of these FAQs to see if they help?

    How do I disable or enable hardware acceleration?

    Windows: how do I update the device driver for my video/display adapter?

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