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M
Mokalatte1
Participant
June 27, 2014
Answered

I have a MacBook Pro. I cannot install the Flashplayer updates. Help!!!!!!

  • June 27, 2014
  • 3 replies
  • 751 views

I cannot install the Flashplayer updates.  Whenever I attempt, I keep getting an error message that says the installation won't continue; until I close Safari.  Well, when I quit Safari, and press retry; I get an error message stating that the installation can't happen, at this time.  I don't want my computer exposed, due to having an out of date version.  I need help.

This topic has been closed for replies.
Correct answer pwillener

You need to close the Safari process, not only the browser window.

If you don't know how, restart your Mac, then run the downloaded installer before doing anything else.

3 replies

afteronelove
afteronelove
Participant
July 2, 2014

you can find at FQA

M
Mokalatte1Author
Participant
July 5, 2014

Thanks. I tried what Pat said, and it worked.

pwillener
pwillenerCorrect answer
Legend
July 2, 2014

You need to close the Safari process, not only the browser window.

If you don't know how, restart your Mac, then run the downloaded installer before doing anything else.

M
Mokalatte1Author
Participant
July 5, 2014

Thank you, very much.  It worked.

A
Anonymous
June 27, 2014

How are you trying to install the software? you may try the archived version. try installation of flash player

M
Mokalatte1Author
Participant
June 28, 2014

Forgive me for being so clueless, but what do you mean by how I am trying to install it?  When my computer prompted that it was time for an update, I clicked on the icon to begin installation.  Once installation starts, what I explained above is what happens.

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