Skip to main content
A
Anonymous
March 9, 2016
Answered

i have a virus posing as adobe flash player update. Does anyone know how to fix this?

  • March 9, 2016
  • 4 replies
  • 3770 views

I've acquired​a virus that poses as adobe flash player update. Does any one know how to get rid of this adware, malware?

    Correct answer _maria_

    Hi,

    I'm sorry, we don't provide assistance with malware/adware/malware removal, as that is beyond the scope of these forums.  There are many other sites that provide assistance with this.

    From where did you download the malicious Flash Player update?  Adobe actively pursues malicious sites that provide malicious Flash Player installers.  If you provide a direct link to the update file I will forward it to our security/fraud department to follow-up on.

    --

    Maria

    4 replies

    patriciak47142490
    patriciak47142490
    Participant
    September 7, 2018

    I just had this happen to had to call Norton to have it removed as it disabled it,,,,it comes right after Good Games ad  and tells you your Flash player is bot up to date.rapidly installed 53 programsall malicious. Program afterward saw was called IdleBuddy

    patriciak47142490
    patriciak47142490
    Participant
    September 7, 2018

    not a great typist please forgive

    E
    Erik Zobler
    Participant
    February 23, 2018

    I was prompted to update my flash player when I mistakenly went to www.iclould.com instead of www.icloud.com (first address incorrectly spelled with an extra L)

    E
    Erik Zobler
    Participant
    February 23, 2018

    I hit the download button, realized it was not real so didn't open or install the .dmg file, but it must have installed the virus anyway, as it just popped up again when I went to the real Apple iCloud site.

    I ran Malwarebytes software but it did not find it.  grr...

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    February 28, 2018

    This has been fixed, for this particular URL.


    Thanks again for reporting.

    _maria_
    Community Manager
    _maria_Community ManagerCorrect answer
    Community Manager
    March 9, 2016

    Hi,

    I'm sorry, we don't provide assistance with malware/adware/malware removal, as that is beyond the scope of these forums.  There are many other sites that provide assistance with this.

    From where did you download the malicious Flash Player update?  Adobe actively pursues malicious sites that provide malicious Flash Player installers.  If you provide a direct link to the update file I will forward it to our security/fraud department to follow-up on.

    --

    Maria

    Rajashree Bhattacharya
    Rajashree Bhattacharya
    Legend
    March 9, 2016

    Moving to Flash player.

    Regards

    Rajashree

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices