I have now uninstalled, check that I don't have two set of files in my Library (preferences and caches) and I still cannot get past ~56% of reinstall before it fails. What do I try next?

Hi,

I'd like to get some log files from you to investigate further.  Please review the FAQ Where do I find the Flash Player installation log on the Macintosh?‌.  If you are using the online installer (downloaded from get.adobe.com/flashplayer) provide all four files (FlashPlayerInstallManager.log, install.log, Adobe_ADM.log, and Adobe_GDE.log) listed in the FAQ.  If you are using the offline/standalone installer provide only the FlashPlayerInstallManager.log and install.log files.  Please review the FAQ before proceeding with the installation to prevent duplicating installation attempts to obtain all files.

After gathering all files upload the files to cloud.acrobat.com using the instructions at How to share a document or some other file sharing service of your choice that doesn't require login access.  Post the link to the uploaded files in your reply.

Thank you.

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Maria