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February 20, 2015
Answered

I have tried about everything but Adobe Flash Player will not complete install on...

  • February 20, 2015
  • 1 reply
  • 302 views

my HP Pavilion Laptop with Windows 7 64 bit Home Premium.

I was using a old copy of Firefox v28 as I hate the new version as they have removed most of the "goodies" we liked.  Adobe/Firefox started to complain and would stop Flash when browsing and ask me to hit several buttons to continue and reload/start Flash.

I finally had enough so upgraded Firefox to v35 because somewhere that was recommended as my browser was "out of date". But the stoppage of Flash and warnings did not stop with the update.

So I uninstalled Flash if it was still installed, downloaded a new copy of Flash from Adobe and attempted to install.  That was last week and I still can not get it to complete installation.  I get the "RUN" then it stops and hangs.  The Task Manager says it has memory allocated but no CPU usage.

I have repeated this process MANY times with turning off/on firewall,  on/off anti-virus, etc and still nothing.

Anyone have a clue as to why??

Thanks,

    This topic has been closed for replies.
    Correct answer

    Thanks, I think that did it. I read about the INSTALLER but never could find it exactly and it always sent me to the

    "install_flashplayer16x32_mssd_aaa_aih.exe"

    download Patrick Reeves

    We don't always learn from our successes.  When we do, it makes us try again.  We don't always learn from our failures but we should. Wisdom is knowing this distinction and embracing failures as an opportunity to learn. (Patrick Reeves)  

    (If you do not want to receive emails like this from me, say so, you will not offend me.  And if you do, who cares?)

    1 reply

    _maria_
    Legend
    February 23, 2015

    Hi Patrick,


    Are you using the online installer, downloaded from get.adobe.com/flashplayer?  If so, please try the offline installer posted at the bottom of the Installation problems | Flash Player | Windows page, in the "Still having problems" section.

    --

    Maria

    Correct answer
    February 24, 2015

    Thanks, I think that did it. I read about the INSTALLER but never could find it exactly and it always sent me to the

    "install_flashplayer16x32_mssd_aaa_aih.exe"

    download Patrick Reeves

    We don't always learn from our successes.  When we do, it makes us try again.  We don't always learn from our failures but we should. Wisdom is knowing this distinction and embracing failures as an opportunity to learn. (Patrick Reeves)  

    (If you do not want to receive emails like this from me, say so, you will not offend me.  And if you do, who cares?)