I just bought a Lenovo Thinkpad with Windows 7. I have an important website with video seminars I want to play. I keep getting this message: “error setting up player invalid license key” on all browsers. I have Flash Version 20.0.0.306, and it works

Question

I just bought a Lenovo Thinkpad with Windows 7. I have an important website with video seminars I want to play. I keep getting this message: “error setting up player invalid license key” on all browsers. I have Flash Version 20.0.0.306, and it works everywhere but this website. I contacted the company, but nothing they told me worked. Yet they think it's a setting on my computer. However, I've done all the troubleshooting I could find and nothing works. I’m far from a computer wiz, and this is driving me crazy. Any suggestions as to what's going on, or what I can suggest to them to make these run on my laptop?  They run fine on my PC, also Windows 7.

Anonymous · Answer

Sometimes it just says that for no reason, more likely because it is having a problem. It might be the website's fault, but if you have Adobe Flash Player already, try reinstalling and installing. If that doesn't work, use another browser and try or install a different version.

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