I'm having an issue playing a MMO RPG browser game

Forum|Forum|9 years ago
June 20, 2017
2 replies
1542 views

Hi! First of all,I have no idea if that's the right place to ask for help,but I hope someone would give me an advice.

So,I'm playing that game for 2+ years now and I've never experienced that problem before. The problem is - I play the game,I decide to open a new window to play some music and when I return to the game, I usually find the screen blank or staying in the same position without moving. Sometimes I return to the game and everything is OK,but in most cases it's the way I described. So each time that happens I have to restart the window with the game,so it gets back to normal,which gets really annoying. The problem is from 3-4 weeks I guess.. I would be really glad if I receive some help or advice.

Thanks in advance!

This topic has been closed for replies.

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sweetc92312466Author

Participant

Is someone going to answer soon?

jeromiec83223024

Inspiring

There's no simple answer based on the symptoms you're describing. A large MMO is a complex piece of software, and the game developer is really in the best position to debug the problem and determine whether it's an issue with their code, or a language-level issue with Flash Player.

In terms of things that you can personally control, it would be interesting to know if the problem you're experiencing is specific to Chrome, or if it also affects other major browsers (Firefox, IE and Chrome all use very different versions of Flash Player). It's very possible that you'll find that one or more browsers is unaffected. Any fix to Flash Player will happen on a timescale of weeks or months, so checking your available options is definitely a faster approach.

We're not hearing widespread reports of similar symptoms across major games at this point, and we'll usually know within 24-48 hours if there's a major problem that wasn't caught in our internal testing or the beta program.

You could also try disabling hardware acceleration, which is described in the guide below:

https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

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sweetc92312466Author

Participant

I've tried with Firefox and it doesn't even let me go to the main page of the game,it says I have to install Adobe Flash,which I already have.

Amrita Gangwani

Adobe Employee

Hi,

Thanks for reporting the issue! We recommend you to switch to the latest Flash Player build 26.0.0.131, if not already done so. Also, please reply with the following details:

Operating system version
Web browser and version
Flash Player version
Explain your problem in step-by-step detail if possible
A direct link to a web page that demonstrates the problem
- If applicable, provide a direct link to the site exhibiting the behaviour being observed
If you get error messages, please quote them exactly, or provide a screenshot

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sweetc92312466Author

Participant

Operating system - Windows 7

Web browser - Chrome,version 59.0.3071.109

Flash Player version - 26.0.0.131

Explain your problem in step-by-step detail if possible - Like I said in my first post: I play the game,open a new window and when I come back,the screen is blank and I refresh the window.

A direct link to a web page that demonstrates the problem - You can't open the link of the game while I'm logged in,because it's going to take you back to the main page. But here is the main page of the game if needed - Гордостта на Таерн - Браузър MMORPG игра .

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