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May 25, 2016
Answered

I need help installing Flash Player how do you log in?

  • May 25, 2016
  • 1 reply
  • 224 views

I'm trying to install Adobe Flash Player on my MacPro OS. The file downloads but later in the process it asks for my NAME and PASSWORD. When I type in e-mail address and Adobe PW the screen only allows me to cancel. When I click ok nothing happens.

The e-mail and Adobe PW allow me to enter my account.

Your help is appreciated.

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    Correct answer Kratika Agarwal

    Hi,

    This is the OS, not Flash Player prompting for the password prompt.  See the What userid & password do I need to install Flash Player?  FAQ for more information.  If you don't have a password, you leave the field blank and click OK to continue.  If you've forgotten your password there are links in the FAQ to other sites for assistance with resetting the password.

    1 reply

    Kratika AgarwalCorrect answer
    Participating Frequently
    May 25, 2016

    Hi,

    This is the OS, not Flash Player prompting for the password prompt.  See the What userid & password do I need to install Flash Player?  FAQ for more information.  If you don't have a password, you leave the field blank and click OK to continue.  If you've forgotten your password there are links in the FAQ to other sites for assistance with resetting the password.