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Participant
March 18, 2016
Question

I need help with reinstalling flash for WIndows 10

  • March 18, 2016
  • 1 reply
  • 401 views

two days ago I got windows update for flash and since then it no longer functions right. in online games it locks and freeze for long time periods.

Microsoft support wants to have Flash reinstalled but I am not allowed to download and reinstall it the Adobe flips me to it already exists so I an getting screwed

I need to get the newest version on download and reinstall it to fix the current problem.

As I use the new Edge which is great but now will not work correctly any longer so I am very upset

I need to be contacted by Adobe Support and given help

    This topic has been closed for replies.

    1 reply

    Participant
    March 18, 2016

    seems like I am not going to get any help here either. Just another way to say F you on another new Microsoft product and their co-partners Adobe.

    _maria_
    Legend
    March 18, 2016

    Hi,

    These are primarily user-to-user forums and staff participates when they can, in between their normal workload.  Expecting a reply within 2 minutes of posting an issue is unrealistic on any forum.

    Is the user account that you are using an Administrator or a Standard User?  If it is an Standard User please try viewing as an Administrator.

    As for re-installing, what you can do is uninstall the Microsoft Update that installed Flash Player and then re-install it again.  For the most recent release it is KB3144756.  You can go to your list of installed updates and look for 'Security Update for Flash Player' with that KB number.  Select to uninstall it, reboot the system, and then run Windows Update again to get the update.  More information on this update is available at https://support.microsoft.com/en-us/kb/3144756.

    --

    Maria

    Participant
    March 19, 2016

    This was all done with the support at MS. Their only solution was a full reinstall of the Flash Player. The security update was not the answer.

    Yes I am the admin.

    It a new computer with Windows 10.

    Microsoft wants Adobe to release the download to me to do a full reinstall of the new flash player to fix this problem.

    If they would allow the down load I have fix this already when I had the support at MS online with me.

    No I don’t like Forums as I find them a waste of my time all the time since there is never anyone there to help that knows much of anything.

    Are you aware of the new problem ?

    Seems not.

    I have been in the hospital so I not up on things for a few months, but I will contact my advance test at MS if I have to and my lawyer at MS to make sure my partner Mr. Gates sees I am taken care of soon.

    I don’t have time to deal with this kind of BS.

    Someone will get back to me that is an employee of the company soon. Before I get upset and mad, with a direct download of the program to fix this.

    Not with quickie answers without any knowledge of the problem and what is going on.

    Thanks.