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davidd91002314
davidd91002314
Participant
October 23, 2017
Question

I've downloaded flash player but browser still says is not current.

  • October 23, 2017
  • 1 reply
  • 1131 views

I am trying to do an online orientation.  When i click on the interactive video a message comes up saying  "Your Web Browser requires Flash Player 8 or greater to view this e-Learning content."   I have downloaded the latest flash player several times now but it still will not work (on a MAC).  So I tried my Surface Pro..... Won't let me download because Flash Player is already installed on Edge.  Still doesn't work. 

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    1 reply

    _maria_
    _maria_
    Legend
    October 23, 2017

    For Edge, see Troubleshooting Flash Player on Microsoft Edge and Extending User Control of Flash with Click-to-Run - Microsoft Edge Dev BlogMicrosoft Edge Dev Blog

    For Mac you don't indicate which Mac version or browser.  I'm going to assume the latest version with Safari.  If so, please see Enable Adobe Flash Player for Safari .  If it's not Safari, or not the latest version of Mac, provide the Mac version and browser, including version.

    davidd91002314
    davidd91002314Author
    Participant
    October 24, 2017

    Yes it is Safari.  Yes I already went on to make sure it was turned on.  No it still doesn't work

    _maria_
    _maria_
    Legend
    October 24, 2017

    Apple made changes to how it handles/loads Flash in the latest version.  In addition to ensuring it's enabled (turned on), you may need to add the specific website to the list of sites to load Flash.  Have you done this?   If so and it's still not working, it's possible the content is not coded to conform to the latest browser click-to-play Flash implementations and I recommend contacting the content provider for assistance.  If the page you are attempting to view is publicly accessible, please post a link to it, or private message it to me.  To send a private message mouse-over my user_name link and then on the 'Message' button link.  For reference, please include a link to this discussion topic.

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