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June 8, 2013
Question

I've run install a dozen time and each time it says I've been successful but it does not work.

  • June 8, 2013
  • 1 reply
  • 628 views

It shows in my list of programs but the "size" column is blank.  Each time I try to run it I get the "must have adobe flashplayer installed" message.  I've been through the list of help files with no success.

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1 reply

Devendra Kumar
Participating Frequently
June 8, 2013

Flash player is plugin based application that is installed into the browser. You can test this by visiting below link and confirm.

http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

If it doesn't help then please provide more details about the issue like operating system, browser, how you are installing flash player. etc.

June 8, 2013

I have followed the instructions on that link several time with no success. I have vista. I have followed the installations to the letter.

Devendra Kumar
Participating Frequently
June 9, 2013

Hi,

Please follow the instructions mentioned below in the knowledge base article

http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html