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A
araman11
Participant
September 24, 2010
Question

IE 8 keeps asking to install Adobe flash player

  • September 24, 2010
  • 1 reply
  • 8353 views

Hi All

My system profile is:

Windows 7 (64 bit)

Sony  Series laptop

Intel core I5 540M

Internet Explorer 8

All Windows and IE updates done to date

HP Desk-jet All-in-one software

I have installed and uninstalled and re-installed Adobe Flash player several times and still i get recurring requests to download Flash Player when a website needs to download and play video. I have reviewed several forum discussions on the subject and done the following: deleted the download manager files. uninstalled flash player and closed down as many running programs linked to flash player as I can, and reinstalled etc.. I can see Flash Player as an installed program under Programs and Features in Control Panel, but i cannot find Shockwave flash in my add-ons to enable it in my Internet options.

I also found two folders under my Windows\downloaded programs named "Conflict.1" and "Conflict.2", each one containing a copy of Adobe Flash Player installer folder downloaded, so in all I have 3 copies of the downloaded installer folder. I have a feeling I need to delete/uninstall at least two of them. but I don't want to continue without advice so I don't get stuck in another cycle of install and re-installs, as part of my flash player installation I have to reinstall the whole HP set of software etc.

I also use Uniblue Rgistry booster and i do regular daily regsitry reviews, could that have soenthing to do with having "erased" my Shockwave settings or having disappeared, thye were there when I re-installed Flash PLayer the last time.

Could anyone show me what i'm doing worng and what to do next to get Flash Player installed and working correctly. I saw on some other discussions forums people saying that Windows 7 and Flash PLayer are not compatible, but I cannot believe either Adobe or Microsoft would leave this problem unresolved for so long.

Thanks !!

    This topic has been closed for replies.

    1 reply

    A
    Anonymous
    September 25, 2010

    Hi, If you don't have the Shockwave Flash Object Installed and Enabled in Run without Permissions or All add ons under "Show" then that would be a problem. Look in Tools, Manage Add ons, Toolbars & Extensions. About mid way down you'll see Show(light text) Look in those 4 categories for it.

    You need to use the Administrator Account to Install Flash Player. HP has some type of Scan, Preventive Scan? I heard that can interfere.

    Do you have any Anti-Virus that would block the ActiveX Control? In Tools, Internet Options, under Security you need it set to Medium for the Internet Zone.

    Win7 and Flash Player are most certainly compatible. Can't believe everything you read:-)

    Thanks,

    eidnolb

    A
    araman11Author
    Participant
    September 26, 2010

    Hi

    Thank you for your reply. sorry I checked so late for response. have been ill.

    Right, I corrected one stupid mistake I was making, so I do have Shockwave Flash Object, it was just not showing under Currently Loaded Addons. Check one. Three to go:

    1. My virus and firewall software is Zone Alarm 2010, which has given me other types of problems but we resolved those a few weeks ago. is there anything specific I should be looking for? I do get the Active x Control band coming up every so often and it gives me a chance to download file or open program or whatever, so that can't be it or can it? Sometimes I don't get the Active-X Control band on top, is it may be intermittent?

    2. I am the only operator on my laptop and my password is an administrator password every time I check on it. But every so often it does still ask me to log on as administrator. does it not detect automatically that I am administrator? Also my Internet Options security setting is on Medium, has always been.

    3. HP software conflict. I have suspected this because I do get a problem with the scan function, in fact I had one just now, after scanning one page it hung and told me it could not take on the next page because another program is using the device. I have looked up on HP website help pages, and the long and short of it is you have to uninstall and reinstall. But on what way this is related to my Flash Player problem, I'm not sure. all I know is that whenever I have to reinstall flash player i have to redo the whole HP process, which is quite lengthy because it is an All-in-one type of software with several steps and takes about an hour.

    Thanks for reassuring me that Adobe and Microsoft are responsible enough to make their latest software versions compatible.

    Does this info give you more insite into my problems?

    many thanks

    Ara

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