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Answered

IE Crashes after installing Adobe Flashplayer ActiveX 21.0.0.242

Forum|Forum|10 years ago
June 2, 2016
2 replies
318 views

I have a Citrix machine based on Windows 2008 R2

I have downloaded and installed install_flash_player_21_active_x.msi

When trying to test the installation IE crashes.

All works fine with version 21.0.0.213

I tried to clean the machine with uninstall_flash_player.exe

But the installation still works but when testing IE Crashes

Anyone has an idea?

Thanks in advance for the reply

adobe flash player version 21.0.0.242

This topic has been closed for replies.

Correct answer cornelissenpme

Solution of the situation:

The following procedure works

- Set server in maintenance mode

- Deinstall version 21.0.0.213 with uninstall tool

- Reboot server

- install 21.0.0.242

- Reboot

- Change state of server

cornelissenpmeAuthorCorrect answer

Participant

Solution of the situation:

The following procedure works

- Set server in maintenance mode

- Deinstall version 21.0.0.213 with uninstall tool

- Reboot server

- install 21.0.0.242

- Reboot

- Change state of server

jeromiec83223024

Inspiring

Thanks for the update. Citrix develops and releases a variant of Flash Player specifically for Citrix clients, but we don't have a lot of direct expertise. They're probably going to be a better resource in general, although we do appreciate the information.

K

Kratika Agarwal

Participating Frequently

Hi,

could you please mention some steps to reproduce the issue.

Thanks

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