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Participant
November 10, 2017
Question

IE11 crashes with FlashPlayer 27.0.0.x when using a Flex application

  • November 10, 2017
  • 2 replies
  • 964 views

Hello

We are using W7 64bits workstation with Flash Player to access a Flex server application. Since we updated our workstation with Flash Player 27, we have Internet Explorer 11 crashes.

When looking at the event log, we can see an event caused by one file belonging to Flash Player.

We tried to update to minor versions of FP (27.0.0.130 => 27.0.0.170 => 27.0.0.180 => 27.0.0.183) but the issue happens still.

We know that this version 27 of Flash Player is the rootcause because when we downgrade the station to FP26, there is
no IE11 crash and the application is working fine.

However, we cannot downgrade our stations to FP26 for security concerns.

Please find attached to this post a DxDiag.txt file to describe our configuration

Do you know about this issue ?  it seems some others peoples reported similar issue, but they have no means to solve it. Do you think a new minor update of FP27 or a new update of FP28 will be released soon and will solve this issue ?

This topic has been closed for replies.

2 replies

jeromiec83223024
Inspiring
November 10, 2017

Also, this.  A crash dump would be useful.  I'm particularly interested in ones from 27.0.0.180 (not 27.0.0.183), as that means that it's something we haven't fixed yet.

Report a Flash Player crash or error

Participant
November 13, 2017

Hello

Thanks for your answer, I will try to find you some crashdump and send it to you ASAP.

_maria_
Legend
November 10, 2017

The forums software doesn't allow .txt file attachments (only images and videos).  Please upload the file to cloud.acrobat.com/send (see How to share a document ) or some other file sharing service and post the link to the uploaded file.