IE9, Windows 7 64bit Flash causes "Internet Explorer has stopped working."

Forum|Forum|13 years ago
September 21, 2012
2 replies
16694 views

I get this error when I log on to the Sandicor web site. If I log on using ie9 run as administrator it works. If I disable flash it works. It may be part of the conflict with the finger print scanner. I worked with the IE9 team and found that Flash was causing the issue. I have the latest version of flash. I now need to disable flash, log on, reenable flash.

Help.

This topic has been closed for replies.

R

RP_Schmitty

Participant

I have had this problem on HP ELiteBook laptops and HP Elite 8300 microtower, so it is not linked only to the finger printscanner. The one thing they have different from our other PC's is they have to run IE8 to use some web applications.

chris.campbell

Legend

@m_vernon - It shouldn't have corrupted anything. Can you verify that Shockwave Flash is no longer in your Manage Addons dialog in IE?

@RP Schmitty - Do you have any other accessibility software installed that might be common on both systems?

A

Anonymous

Yes I can confirm that (please see atached Screenshots).

It's strange because it does seem flash related (the crash screen shot shows a crash as Google starts to suggest search results, which I imagine is flash related?)

Thanks

W

whanenburgAuthor

Participating Frequently

I upgraded to the latest version of flash. I now get IE stopped working when I visit www.yahoo.com/movies. This happens all the time unless I disable flash.