Immediate crash on all video sites using Flash.

Question

Hi guys,

I have been having issues with Flash player for some time now. As an example, HBO Now and Hulu both use flash, and the plugin crashes as soon as I open any video. I have verified that my browser (firefox), flash player, and Win10 are all up to date. I've also made sure I don't have any add-ons or applications that might interfere with flash player, nor do I have anything that's incompatible, and with that I've also ensured that flash is enabled. I have disabled hardware acceleration and cleared all my storage data, cache, and history just in case. I was not able to find any other solutions through the forums or through adobe or mozilla support. I have had no luck so far as to find the source of the problem.

chris.campbell · Accepted Answer

If you're on a 64-bit version of Windows, you should upgrade to 64-bit Firefox. You'll get a much better experience from Flash and Firefox in terms of stability, performance and security.

https://www.mozilla.org/en-US/firefox/all/

Let's give that a try first, then if it still crashes we'll take a look at some of the crash logs.

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