Skip to main content
Participating Frequently
July 26, 2012
Question

Impossible to install Flash Player for IE (impossible registering active X).

  • July 26, 2012
  • 1 reply
  • 14841 views

Hello,

is 2 days I try to install in a PC Flash Player for IE 9 (Windows 7 64 BIT).

I try all but the installation fail when the installation try to register the ocx!

I try to register the ocx also manually (with regsvr32 from prompt) but I have always the error 8002801C that you can see below (I paste the log of installation, you can see the problem).

LOG OF INSTALLATION:

=O====== M/11.3.300.268 2012-07-26+17-55-43.403 ========

0000 00000010 "C:\Users\TEST.DOMAIN\AppData\Local\Temp\install_flash_player_ax.exe" -install -iv 8 -au 0

0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0004 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

0005 00000011 1

0006 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

0007 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_3_300_268.ocx

0008 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_268_ActiveX.exe

0009 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_268_ActiveX.dll

0010 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

0011 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183

0012 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183

0013 00001032 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_3_300_268.ocx 8002801C

0014 00000018

0015 00001032 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_3_300_268.ocx 8002801C

=X====== M/11.3.300.268 2012-07-26+17-55-48.145 ========

Please note that installation in Firefox work fine (because the installation dont try to register ocx, I think) and Flash Palyer in Firefox work fine also.

I have control all the permission but I see other user have my problem.

This is crazy, as had say another user!!!!

Please can you help me?

This topic has been closed for replies.

1 reply

edp01Author
Participating Frequently
July 26, 2012

Only to add the also the log in C:\Windows\System32\Macromed\Flash:

=O====== M/11.3.300.268 2012-07-26+17-55-45.010 ========
0000 00000010 "C:\Users\TEST.DOMAIN\AppData\Local\Temp\{15970436-98C0-452B-9DBD-16DA68A9BD19}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8 -au 0
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0006 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_3_300_268.ocx
0007 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_3_300_268_ActiveX.exe
0008 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_3_300_268_ActiveX.dll
0009 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0010 00001032 C:\Windows\system32\Macromed\Flash\Flash64_11_3_300_268.ocx 8002801C
0011 00000018
0012 00001032 C:\Windows\system32\Macromed\Flash\Flash64_11_3_300_268.ocx 8002801C
=X====== M/11.3.300.268 2012-07-26+17-55-46.326 ========

I hope somebody can help me.

chris.campbell
Community Manager
Community Manager
July 26, 2012

I'm assuming that you've tried to do a clean install, so I think the next step would be to try and fix your file/folder/registry permissions.  Can you try the steps outlined in this FAQ and let me know how it goes?

How do I fix Windows permission problems with Flash Player?

Thanks,

Chris

edp01Author
Participating Frequently
July 27, 2012

I have try with the procedure but not work, I have the same error when I try to install Adobe Flash Player.

When the .bat finish this is the last rows in the DOS prompt:

Elapsed Time: 00 00:00:00

Done:       12, Modified       12, Failed        0, Syntax errors        0

Last Done  : C:\Windows\SysWow64\Macromed\Flash\FlashPlayerTrust\PremiereElement

s10dot0.cfg

=========================

Finished.

=========================

Premere un tasto per continuare . . .

Other ideas?

Or is impossible to use Flash Palyer in Windows 7 64 BIT with IE?

Thank you.