In what circumstances does Chrome use system flash vs pepperflash?

Forum|Forum|8 years ago
June 6, 2017
1 reply
2992 views

We are seeing some cases on Windows machines where users have an outdated version of system flash installed, and Chrome defaults to using that over Pepperflash. These are for new Windows profiles, and when you go to chrome://components its still 0.0.0.0 for Adobe Flash (Chrome version 57) and users have a banner saying 'Flash is outdated and blocked'.

I am not clear why Chrome would ever default to system flash, especially an older version? If users click on the component update button for flash, the correct Pepperflash version is installed and the problems go away.

This topic has been closed for replies.

_maria_

Community Manager

Hi Amal,

Beginning around Chrome 50, 51, 52 (I don't recall the exact version) Chrome defaults to using the system plugin if the system plugin version is >= to the embedded version.

users have a banner saying 'Flash is outdated and blocked'.

When is the banner displaying? Please provide exact steps to reproduce.

Please launch Chrome and navigate to chrome://flash. Post a screenshot of the following fields: Google Chrome, OS, and Flash plugin.

I'll request/have more information after receiving this information.

Thank you.

--

Maria

A

Anonymous

Thanks for the quick response Maria!

We were are seeing contradicts this because the version of System Flash that is installed 25_0_0_127 and the latest version which Chrome installs is 25.0.0.171.

Screenshots are below, and please note that when we click on 'check for updates' the Pepperflash component version gets bumped from 0.0.0.0 to 25.0.0.171. But if a user does not manually trigger this update, then Chrome continues to use the outdated system flash version.

Windows 7/Chrome 58x

_maria_

Community Manager

Thank you for posting the screenshots.

Version 25.0.0.127 is not the most recent version. The current version is 25.0.0.171. Updating to the latest version should enable the content to display as epxected. The Adobe - Flash Player page is also always updated with the latest version.

If you're in an enterprise environment (which seems to be the case), this Google support document should be helpful in managing Flash on Chrome in your enterprise environment: Manage Flash in Chrome - Chrome for business and education Help. Should you elect option 2 (disable Chrome from updating Flash and deploy Flash yourself), a Flash Player distribution license (free for most use cases) is required.

--

Maria

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