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Stephen9
Participant
April 5, 2019
Question

"initilalsing failure" error installing Flash Player

  • April 5, 2019
  • 2 replies
  • 585 views

Dear Maria,

I have the same problem on XP SP3 system, brower is FireFox 52.09.0.

Recently re-install the system, but cannot install flash player and reader, got "initilalsing failure". Could you please provide some suggestion, is that a bug for XP sp3? Any fix is arranged?

Thanks

This topic has been closed for replies.

2 replies

A
Anonymous
April 9, 2019

Нет обновлений для windows XP flash player по уровню пошёл дальше так что обновляйте свой ПК,, 

_maria_
Community Manager
_maria_Community Manager
Community Manager
April 5, 2019

I branched your post as the "initialization error" is not related to the topic you posted to.

To troubleshoot, please provide the following files:

  • Adobe_ADM.log and Adobe_GDE.log saved at C:\Documents and Settings\<YourUserID>\Local Settings\Temp\Adobe_ADMLogs
  • 32 Bit Windows: C:\Windows\system32\Macromed\Flash\FlashInstall32.log
  • 64 Bit Windows: C:\Windows\system32\Macromed\Flash\FlashInstall64.log AND C:\Windows\syswow64\Macromed\Flash\FlashInstall32.log

Upload the files to Document Cloud (see How to share a file using Adobe Document Cloud​) or some other file sharing service of your choice that doesn't require account log-on access.  Post the link to the uploaded files in your reply.

Thank you.

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