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A
Anonymous
August 1, 2010
Answered

Install Adobe Flash player 10.1 popup will not stop popping up!

  • August 1, 2010
  • 2 replies
  • 15965 views

I have been trying for 3 weeks to rid my computer of the "install adobe flash player" popup. I have installed and  uninstalled Flash Player as advised many times and contacted every forum I can find.  I don't believe I should have to pay a fee to remove something Adobe installed on my computer without my knowledge (the popup reminder), The popup appears every time I start a program that may use it at least 15-20 times a day. I'm using windows XP Pro service pack 3. I use AOL and IE ver 8 for most of my browsing.  Thanks for any assistance.

    This topic has been closed for replies.
    Correct answer pwillener

    I'm sorry Error was an incorrect word.I was referring to 0000 00000010 "C:\WINDOWS\Downloaded Program Files\CONFLICT.513\FP_AX_CAB_INSTALLER.exe" /RegServer re the conflict message.

    yes it works and yes the popups continue


    This really seems to be specific to AOL; I found this other topic http://forums.adobe.com/message/2910121 (unresolved).

    The question is: where does that pop-up come from - what triggers it?  Is it something that is issued during startup?

    Can you check msconfig if there are any startup items that might indicate something Adobe or FP?

    Also, are there any AOL forums that may address AOL browser / add-on issues?  (Where you could search for FP_AX_CAB_INSTALLER.exe)

    2 replies

    C
    celronart
    Participant
    August 5, 2010

    Hi, It seems AOL and the INSTALL FP POP-UP is my problem too. If I click anywhere on the AOL homepage at startup , the FP POP-UP goes away.

    Ofcourse, with AOL it's just one or many annoying POP-UPS!  I would love to get rid of it anyway. There must be more AOL addicts infected by this carp? Good Luck!

    Celronart

    pwillener
    pwillener
    Legend
    August 2, 2010

    Not sure if that pop-up is genuine - are you sure that your computer is free from malware?

    Can you see the Flash animation at http://www.adobe.com/software/flash/about/ and is there a version information beneath it?

    What files do you have in folder C:\Windows\system32\Macromed\Flash ?

    A
    Anonymous
    August 2, 2010
    First of all thanks for your help.
    I have run Malwarebytes anti malware scan both "quick" and deep modes, Trojan remover,CC cleaner,ad-aware, and glary utilities. No hits
    adobe site says install successful shows version 10.1.53.64
    re What files do you have in folder C:\Windows\system32\Macromed\Flash ?
    Flash player trust folder
    Flash10h.ocx
    Flashinstall .log
    Flashutil10h-_ActiveX.exe
    Flashutil10h_ActiveXdll.dll
    pwillener
    pwillener
    Legend
    August 2, 2010

    Go to http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager05.html and uncheck "Notify me if an update to Adobe Flash Player is available."

    Does the pop-up still appear after this?

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