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D_M_K1
D_M_K1
Participant
February 28, 2017
Answered

install_flash_player_24_active_x.exe (version 24.0.0.221) not uninstalling previous version

  • February 28, 2017
  • 1 reply
  • 1295 views

Hi

Is anyone else experiencing this?

If you install the new flash player using the executable installer, "install_flash_player_24_active_x.exe" (for version 24.0.0.221), it does not remove the previous version of 24.0.0.194 from Programs and Features. I'm pretty sure the old version has been upgraded, but just not removed from control panel. Maybe a bug...

Thanks,

DM

    This topic has been closed for replies.
    Correct answer D_M_K1

    Hi D_M_K1 ,

    You'll need to uninstall the previous version using the standalone uninstaller posted at Uninstall Flash Player for Windows​.  Once you have reproducible steps, post them here (alternatively you can file a bug at Tracker and post the link to the bug record here) and the issue will be investigated further.

    --

    Maria


    Thanks Maria.

    All good. It was an issue with the custom transforms from previous version.

    You might want to delete this thread if you want as to not confuse others, as the problem only applies to me.

    Thanks, DM.

    1 reply

    ridhij4208356012135538
    Adobe Employee
    ridhij4208356012135538
    Adobe Employee
    February 28, 2017

    Hi,

    We are unable to reproduce the issue at our end. Could you try refreshing the Program and Feature window once you have installed 24.0.0.221. If you still see the same issue please provide us a screenshot of the same.

    Thanks!

    D_M_K1
    D_M_K1Author
    Participant
    February 28, 2017

    Hi Ridhijain

    Im not sure how the previous version was installed, whether it was via MSI or EXE.

    Is there anyway i can reinstall the previous version of the flash player? It does not allow me to reinstall, hence making it hard to test.

    I am slowly running out of test machines, which has the previous version installed.

    Thanks, DM.

    _maria_
    _maria_
    Legend
    February 28, 2017

    Hi D_M_K1 ,

    You'll need to uninstall the previous version using the standalone uninstaller posted at Uninstall Flash Player for Windows​.  Once you have reproducible steps, post them here (alternatively you can file a bug at Tracker and post the link to the bug record here) and the issue will be investigated further.

    --

    Maria

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