install problems Flash .221

Hi,

try the following steps:

1) uninstall flash completely

2) restart computer

3) install newest flash

4) restart computer

If you still face the issue please specify the following :

Is there an error or does the installation just hang at 95% percent? If it returns an error, what is the error?  We'll need the Flash Player installation log files to investigate further.  Please do the following:

• Review the FAQ Where do I find the Flash Player installation log on the Macintosh?
• Configure your system to obtain the install.log and FlashPlayerInstallManager.log files
• Attempt to install Flash Player again.  When the installation hangs (or returns an error), close out of the installation window
• Upload the install.log file (only the portion related to the Flash Player installation) and the FlashInstallManager.log (entire file) to cloud.acrobat.com/send using the instructions at How to share a document
• Post the link to the uploaded log files in your reply

Thanks!