Installation Failed

Forum|Forum|10 years ago
April 29, 2016
2 replies
439 views

Whenever I try to download adobe on my Mac (version 10.11.4) it begins to download, but as soon as it gets to about 50% it says installation failed. I have tried to download several times; however, it still doesn't work. Please help! I've also tried everything on the help page that pops up after the installation fails to no avail.

This topic has been closed for replies.

A

Anonymous

Does this also happen if you try updating right after you reboot your system?

J

joeyh123Author

Participant

Yes, it does.

K

Kratika Agarwal

Participating Frequently

Hi,

Below link might be helpful:

Installation problems | Flash Player | Mac

Flash Player Help

J

joeyh123Author

Participant

Hi,

As mentioned, I've tried everything on the link you've provided; however, I still can't install.

_maria_

Legend

Hi,

To troubleshoot further, we'll need to get some log files from you. Please review the Where do I find the Flash Player installation log on the Macintosh? FAQ and configure your system to obtain all 4 files for the same installation attempt. After you've configured the system, attempt the installation again. When it fails, gather all of the requested files and upload them to cloud.acrobat.com/send using the instructions at How do I share a file? Post the link to the uploaded files in your reply.

--

Maria

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