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Participant
December 20, 2012
Question

Installation of 11.5.502.110 Active-X fails

  • December 20, 2012
  • 2 replies
  • 2359 views

Mighty all, could you please let me know if anything obvious comes up, when you look at this log of a failed installation?

Thanks in advance!

?=O====== M/11.5.502.110 2012-12-20+13-58-48.385 ========

0000 00000010 "C:\Windows\TEMP\InstallAX_11_5_502_110.exe" -install -msi

0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0004 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

0005 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

0006 00001015 C:\Windows\system32\Macromed\Flash\Flash32_11_5_502_110.ocx 5

0007 00000018

0008 00001015 C:\Windows\system32\Macromed\Flash\Flash32_11_5_502_110.ocx 5

0009 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.dll 5

0010 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.exe 5

0011 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_5_502_110_ActiveX.exe/ 2

0012 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_5_502_110.ocx

0013 00001025 C:\Windows\system32\Macromed\Flash\Flash32_11_5_502_110.ocx:32

=X====== M/11.5.502.110 2012-12-20+13-58-55.592 ========

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2 replies

Participant
January 6, 2013

I had a similar problem. I've posted the solution that worked for me here.

http://forums.adobe.com/message/4966876#4966876

chris.campbell
Legend
December 21, 2012

I'll ask our installer team to take a look at this log.  Could you also try installing using this installer?

http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player_ax.exe

coder4561Author
Participant
December 21, 2012

Chris, hello

Thank you for looking into it. I'll give it a try and will get back to you.