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H
horse509
Participant
March 29, 2013
Question

"Installation succeeded", but still won't play

  • March 29, 2013
  • 1 reply
  • 2155 views

I installed the newest version of flash player 10.3 on my mac os x 10.5.8 and it says "installation succeeded", but when I try to play my fb game I still get the update notice and I can't open the game. How do I fix this?

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1 reply

chris.campbell
chris.campbell
Legend
March 29, 2013

If you are using Safari, can you please verify that "enable plug-ins" is checked in the Security tab of Safari's preferences dialog?  If so, please go to Safari's help menu and select "installed plugins".  Copy and paste the contents of the page that is displayed into a forum reply.

Thanks,

Chris

H
horse509Author
Participant
March 29, 2013

Adobe Acrobat NPAPI Plug-in, Version 10.1.6

Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.6 — from file “AdobePDFViewerNPAPI.plugin”.

MIME Type    Description    Extensions

application/vnd.adobe.xfd+xml    FormFlow99 Data File    xfd

application/vnd.adobe.pdf    Acrobat Portable Document Format (Interim)    pdf

application/vnd.fdf    Acrobat Forms Data Format    fdf

application/vnd.adobe.x-mars    Acrobat XML Portable Document Format (Interim)    mars

application/pdf    Acrobat Portable Document Format    pdf

application/vnd.adobe.pdfxml    Acrobat XML Portable Document Format    pdfxml

application/vnd.adobe.xdp+xml    XML Data Package    xdp

application/vnd.adobe.xfdf    Acrobat Forms Data Format in XML    xfdf

Adobe Acrobat Plug-in, Version 10.1.6

Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.6 — from file “AdobePDFViewer.plugin”.

MIME Type    Description    Extensions

application/vnd.adobe.xfd+xml    FormFlow99 Data File    xfd

application/vnd.adobe.pdf    Acrobat Portable Document Format (Interim)    pdf

application/vnd.fdf    Acrobat Forms Data Format    fdf

application/vnd.adobe.x-mars    Acrobat XML Portable Document Format (Interim)    mars

application/pdf    Acrobat Portable Document Format    pdf

application/vnd.adobe.pdfxml    Acrobat XML Portable Document Format    pdfxml

application/vnd.adobe.xdp+xml    XML Data Package    xdp

application/vnd.adobe.xfdf    Acrobat Forms Data Format in XML    xfdf

chris.campbell
chris.campbell
Legend
March 29, 2013

I'm not seeing "Shockwave Flash" in that list.  Can you confirm that it's not on the help page?  I'd also recommend taking a look at your /Library/Internet Plug-ins/ folder to see if there are any files in there with "flash" in the name.

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