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Lep533
Participant
May 4, 2011
Question

Installed Flash 10.2 and can no longer play Flip vidoes on Flipshare

  • May 4, 2011
  • 2 replies
  • 1570 views

Hi, I'm looking for some help please as have got very frustrated and wasted far too much time on this! Thanks!

I yesterday installed Flash 10.2 (specifically 10.2.159.1) and now can no longer play Flip videos on Flipshare. I had no problem with this on my previous Flash version (10.1 something I think), and also I don't seem to have issues with videos on other sites eg YouTube, BBC etc.

I am no expert but have tried everything I can think of. Have uninstalled and reinstalled (several times), have tried in Firefox (same problem), upgraded to IE9 from 8 (same problem), did a full Windows update for Windows 7 (same problem), added the site flipshare.com to my safe list (same problem), checked the Add On in Tools (it is apparently installed and Enabled). I am now out of ideas and would very much appreciate some help!

What makes this doubly frustrating is that I only installed 10.2 in the first place because I was trying to help my mum to install it over the phone so SHE could view Flip videos of our small baby (her first grandchild). She is on Vista and probably had a v old version of Flash which I thought was causing her problem (she could view them OK up to about a week or so ago), but now neither of us can play them!

Any help or ideas very much apprecited!

Thanks!!!

Lep 533

    This topic has been closed for replies.

    2 replies

    C
    cat-tek
    Participating Frequently
    May 5, 2011

    I spent nearly all weekend trying  to install a working version of the most recent version (10. ***) of  Adobe Flash on my daughter's computer. The computer has Windows 7 and  IE8. Nothing worked!, even after reading and following many of the  online articles and doing many installs and changes. The Flash download  would install, however it wouldn't open and run videos. In desperation, I  tried one of the earlier versions (9.***)  and the Flash player worked  after the first install.

    Flash Player 9.0.280 and higher (21.8 MB)

    A
    Anonymous
    May 5, 2011

    Hi again cat-tek, Well this is the third thread you've copied & pasted this "solution". So I'm copying & pasting my reply to you on the other 2 threads:

    Hi cat-tek, Installing such an old version of Flash Player is not a good idea. Many websites no longer support it for one thing and you have no Security with that version! The bad guys are always looking for a way to Install Malware in unprotected Applications, old Flash Player versions, old Java and so on.

    It would be better to Uninstall that old version and find out what the problem was with the FP vs 10.2.159.1. Adobe & Microsoft and all of the other Tech Companies work together:-) New Technology in Windows 7 and Flash Player work together.

    Just some advice so you won't incur problems with your system:-)

    eidnolb

    pwillener
    pwillener
    Legend
    May 5, 2011

    I don't know what flipshare is, but from a Google search I assume it is this: http://www.flipshare.com/ ?

    Can you see the Flash animation at its start site?

    When you right-click on the Flash object, can you see options Settings and Global Settings?

    L
    Lep533Author
    Participant
    May 5, 2011

    Many thanks indeed for trying to help!

    Yes that is the right site, it's a site where you view videos shared by people with a certain type of video camera (a Flip).

    Yes I can see the Flash animation on the login page fine, how odd ...

    And yes when I right click a video that has been shared with me I can see settings and global settings (and in fact went in there to disable hardware acceleration, but when I did it made no difference). In fact I can see the first frame of the video and it also shows the video's correct length in minutes, but when you press play the screen goes blank and nothing happens. As I think I mentioned, before I installed 10.2 I could play the same videos from this site with no problem ...

    Thanks very much again for replying, hope you can help further!

    Lep 533

    pwillener
    pwillener
    Legend
    May 5, 2011

    Try to change other settings with the Global Settings Manager, e.g. Allow 3rd-party Flash Content, or increase the Website Storage Settings for that site, or change the Website Privacy Settings for that website (Always allow).

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