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July 6, 2012
Answered

Installer stopped at 95% and won't let me force quit, restart or turn off the computer

  • July 6, 2012
  • 4 replies
  • 11637 views

The flash player install manager stopped at 95% on my Mac and has been like that for a couple of days now. I can't end the installer, I can't even force quit. The installer doesn't allow me to restart or turn off the computer, because it's "still installing".

How can I solve this problem? Please help me!

This topic has been closed for replies.
Correct answer jeromiec83223024

This thread was from 2012.  I'm locking it. 

 

Flash Player is EOL.  It is no longer being maintained or receiving security updates, and most browsers will be removing support for all browser plug-ins in upcoming releases.  We strongly recommend that you uninstall at this point. 

 

Uninstall Flash Player - Windows:
https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

 

Uninstall Flash Player - Mac:
https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

 

Background: 

https://theblog.adobe.com/adobe-flash-update/

https://www.adobe.com/products/flashplayer/end-of-life.html

 

4 replies

jeromiec83223024
Community Manager
jeromiec83223024Community ManagerCorrect answer
Community Manager
January 11, 2021

This thread was from 2012.  I'm locking it. 

 

Flash Player is EOL.  It is no longer being maintained or receiving security updates, and most browsers will be removing support for all browser plug-ins in upcoming releases.  We strongly recommend that you uninstall at this point. 

 

Uninstall Flash Player - Windows:
https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

 

Uninstall Flash Player - Mac:
https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

 

Background: 

https://theblog.adobe.com/adobe-flash-update/

https://www.adobe.com/products/flashplayer/end-of-life.html

 

Participant
January 11, 2021

Hey did you find any solution for this. i m also facing the same problem i can't shut down my computer.

jeromiec83223024
Community Manager
Community Manager
July 30, 2020

This thread is from 2012.  I'm going to close it. 

 

If you're having a problem, please start a new thread and use the following guide on getting a good answer: 

https://forums.adobe.com/thread/1195540

 

Also, here's the installer troubleshooting guide for Mac: 

https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html

 

Sunil_Bhaskaran
Community Manager
Community Manager
July 6, 2012

What happens when you do a force quit?

What's your Mac's version?

Participating Frequently
August 19, 2012

I am having the same problem. Absolutley nothing happens when I force quit and I'm on Lion 10.7.4. I can't even shut down.

Any suggestions?

chris.campbell
Community Manager
Community Manager
August 21, 2012

Hi,

I'm sorry you're having problems installing.  Let's try the following:  After mounting the Flash Player dmg, right click the "Install Adobe Flash Player" icon and select "Show Package Contents".  From there, go into the Contents/Resources folder and run the file named "Adobe Flash Player.pkg".

Thanks,

Chris