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T
taga-hugis
Participating Frequently
March 30, 2016
Question

installing AFP 21 everytime I turn-on my PC from being powered off.

  • March 30, 2016
  • 1 reply
  • 3044 views

dell precision t3500, win7 ultimate,using AFP 21.

Why do I have to always install AFP 21 everytime I browse the web? It is suppose to be a ONE-time INSTALL.

pls. help.

This topic has been closed for replies.

1 reply

_maria_
_maria_
Legend
March 30, 2016

Hi,

What browser is this on?

--
Maria

T
taga-hugisAuthor
Participating Frequently
March 30, 2016

browser is IE 11

but when I use GOOGLE chrome, it has a built-in flash player & a built-in pdf viewer.

Pls. help me resolve this. I know I can always just use google chrome, but

at times I need to use IE 11

thanks for your reply.

_maria_
_maria_
Legend
March 30, 2016

Hi,

Please ensure you have Flash Player enabled and ActiveX Filtering disabled.  See Enable Flash Player for Internet Explorer and ActiveX Filtering in Internet Explorer.

If Flash Player is enabled and ActiveX Filter is disabled, please provide the FlashInstall.log file to troubleshoot further.  The file is saved at the following location:

  • 32-bit OS: C:\Windows\System32\Macromed\Flash
  • 64-bit OS: C:\Windows\System32\Macromed\Flash AND C:\Windows\SysWOW64\Macromed\Flash
    • FlashInstall.log file from both locations is required on a 64-bit OS

Upload the file(s) to cloud.acrobat.com using the instructions How to share a document or to some other file sharing service of your choice that doesn't require a log-in to access. Post the link to the uploaded file(s) in your reply.

--

Maria

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