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jamesw69906675
Participant
December 18, 2016
Question

Installing bad stuff without permission!

  • December 18, 2016
  • 2 replies
  • 411 views

Just installed Flash Player 24,0,0,186   Early in the installation, the installer "recommends{" that something called "SafeSearch", and a nasty called "MacKeeper" and some other package. After this, it gives no warning that these are also being installed. Nowhere, is there permission requested. Yet, these things ended up on my machine. Clearly,  some hacker must have gotten into Adobe's installer and added these malicious pieces of (expletive deleted). Please, how can I get thus unwanted stuff off my machine (MacOS Sierra 10.12.2).

This topic has been closed for replies.

2 replies

_maria_
Legend
December 19, 2016

Hi,


Official Flash Player installers do NOT include SafeSearch or MacKeeper.  Unfortunately, I'm not able to reproduce with either of the two links.  I'd be surprised if a company like Comcast would be distributing a malicious Flash Player installer.  Did you have any other tabs open when this happened?  If you find the offending URL, please feel free to report it to abuse@adobe.com.

--

Maria

jamesw69906675
Participant
December 19, 2016

Thank you, I will report encounters. It has to be hard for a company like Adobe to be inundated with these scams. And, I will be more careful; I let my guard down just because it was a trusted site. No, there were no other tabs open at the time.

James Wagner

Oregon Research Electronics

ridhij4208356012135538
Adobe Employee
Adobe Employee
December 19, 2016

Hi,

Could you share the link from where you downloaded the Flash Player? Going forward please download latest Flash Player from Adobe Flash Player Install for all versions page.

Thanks!

jamesw69906675
Participant
December 19, 2016

It was one of the entry points to xfinity user accounts. I believe that it was at

http://www.xfinity.com/lp/ppc/upgrade-xfinity-internet-service?CMP=KNC-43700014307492706-GOOGLE-144301665246-c-xfinity-p-RMKT_ECSCA_Top_BR_Phrase_West&gclid=CLHzsv7L_9ACFQ8Hfwod9H0K2A&gclsrc=ds <http://www.xfinity.com/lp/ppc/upgrade-xfinity-internet-service?CMP=KNC-43700014307492706-GOOGLE-144301665246-c-xfinity-p-RMKT_ECSCA_Top_BR_Phrase_West&gclid=CLHzsv7L_9ACFQ8Hfwod9H0K2A&gclsrc=ds>

But it is not not responding similarly. I do have the offending software removed.

Thank you

James Wagner

Oregon Research Electronics

http://www.orelectronics.net <http://www.orelectronics.net/>