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Participant
July 16, 2013
Question

installing flash player

  • July 16, 2013
  • 2 replies
  • 2022 views

I am trying to update flash player but when it trys to install it goes to 47% then I get this message Cannot contact reliable source. Can you help me with this problem?

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2 replies

July 21, 2013

Use the StandAlone installation program.

Adobe has stopped offering its standalone Flash installer as of July 2013 and the download links on its Flash Troubleshooting pages are now bad links. But since the last archived version is the same as the current version (ver.11.8), it can be currently be downloaded from two different webpages:

1. http://get.adobe.com/flashplayer/otherversions/ (easier to find the right download)

2. http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions. html and download the right one for your device and system. For Windows it is Flash Player 11.8.800.94..(link is: http://download.macromedia.com/pub/flashplayer/installers/archive/fp_1 1.8.800.94_archive.zip). It is a zip file that has more than you need so unzip it, then open 11_8_r800.94_archive>11_8_r800_94 and then copy-paste the right program to a real folder outside the zip file. If you use IE then use either the winax.exe or winax.exe version, otherwise use the the win.exe or win.msi version.

C_F_McBlob
Inspiring
July 21, 2013

JUST WHERE EXACTLY did you get this false information that Adobe stopped offering the offline installer?

Post a link to the exact page and text that confirms this from WITHIN THIS SITE. I don't want to see it from some "rumormill" forum.

July 21, 2013

The purpose of my previous post was not about Adobe offering consumers links to standalone Flash installers but that rather to give others the information on where they can find them. I do not remember where I got the idea that Adobe was not going to be offering consumer standalone Flash installers so people may disregard it, but for some reason I can not download links like the following:

On the troubleshooting page: Flash Player Help / Installation problems | Flash Player | Windows at  http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

Examples:

Flash Player for ActiveX (Internet Explorer)

direct links for Internet Explorer

  1. P.S. All other Adobe links work fine with my IE 10. Since I have IE, I didn't check the non-IE download which I now did and ironically it DID work. So I am perplexed. Sorry, I throw up my hands and give up in frustration to figure this out.
C_F_McBlob
Inspiring
July 16, 2013

Windows or Mac?

KohutAuthor
Participant
July 16, 2013

Windows 7

C_F_McBlob
Inspiring
July 16, 2013

Download the "offline" installer here: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_header

Then you won't have to go through the download manager.