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Anonymous
January 9, 2018
Question

Installing Flash player but can not find it on my computer

  • January 9, 2018
  • 2 replies
  • 372 views

I have installed Flash Player multiple times and even though it goes through every step and in the end says that it has been installed I can not find it in my computer and when I am on a webiste that require Flash Player in order to connect it tells me to install it(which I as you read already did). Why is this happening? I am using a mac computer.

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2 replies

ridhij4208356012135538
Adobe Employee
ridhij4208356012135538
Adobe Employee
January 9, 2018

Hi,

Can you browse to Flash Player Help link and see if you can see the clouds moving. Also go to System Preferences and check if there is a Flash Player icon present. If yes, launch the same and go to updates tab. Take a screenshot of the same post the same here.

If you are using Safari, check if Flash Player is enabled. Follow steps mentioned on Enable Adobe Flash Player for Safari page for the same. For Chrome, refer to Use or fix Flash audio & video - Computer - Google Chrome Help . If you are using any other browser, please mention browser name.

Thanks!

divya010193
Adobe Employee
divya010193
Adobe Employee
January 9, 2018

Hi,

Please specify :

Thanks!

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