Installing Flash Player updates on an old computer

Forum|Forum|10 years ago
July 26, 2015
1 reply
749 views

I'm running Windows XP with Service Pack 3. My browser is Firefox 39.0. I haven't been able to install any Flash Player updates since 18.0.0. Recently I had to uninstall Flash Player because of constant problems with the plug-in container (crashes). I downloaded 18.0.0.209 from https://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe. The installer shows the installation as complete, but when I go to Flash Player Help and click "Check Now", it still shows only the earlier version, and I can't see any animation. "Add or Remove Programs" shows Adobe Flash Player 18 NPAPI is installed, but doesn't show the file size.

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JasbeerSingh

Adobe Employee

Please check the below link for installation issue:

Installation problems | Flash Player | Windows

S

susanw74832633Author

Participating Frequently

Thank you, Jasbeer. Unfortunately, I have already tried all the suggestions on the link you posted, and none of them work, or I would not have written. The installer for Flash Player updates after 18.0.0 simply does not open on my desktop, or rather, it opens with a blank window that says "Adobe Download Manager" but has no content.

chris.campbell

Legend

Hi susanw74832633

Could you please go to this page: Installation problems | Flash Player | Windows

Scroll down to the bottom and look for a section titled "Still having problems?". In that section, please click and download the link titled Flash Player for Firefox - NPAPI. Try running that installer and see if it helps.

Thanks,

Chris

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