Skip to main content
matthewf79882457
Participant
June 20, 2016
Answered

Intel True Key installer executable name

  • June 20, 2016
  • 1 reply
  • 998 views

As many others have reported here, I need help with the True Key companionware. True Key conflicts with something else on our corporate image (oddly, we use McAfee for AV) and causes a C++ error that prevents loading the Windows desktop. I am trying to find the name of the installer executable so we can block it. Thanks in advance for any assistance. 

This topic has been closed for replies.
Correct answer _maria_

Hi,

Information for uninstalling True Key is available at https://help.truekey.com/hc/en-us/articles/212870718-How-do-I-uninstall-the-True-Key-app-from-my-Windows-device- .


if you are distributing Flash Player within your organization you really shouldn't be using the online installers, and instead should be licensing Flash Player for distribution (free for most use cases).  EXE and MSI installers, as well as catalogs for SCUP and SMS are available to licensed cusotmers.  For more information, see Adobe Flash Player Administration Guide for Flash Player | Adobe Developer Connection.  To apply for a distribution license go to Adobe Flash Player Distribution | Adobe​.

--

Maria

1 reply

_maria_
_maria_Correct answer
Legend
June 20, 2016

Hi,

Information for uninstalling True Key is available at https://help.truekey.com/hc/en-us/articles/212870718-How-do-I-uninstall-the-True-Key-app-from-my-Windows-device- .


if you are distributing Flash Player within your organization you really shouldn't be using the online installers, and instead should be licensing Flash Player for distribution (free for most use cases).  EXE and MSI installers, as well as catalogs for SCUP and SMS are available to licensed cusotmers.  For more information, see Adobe Flash Player Administration Guide for Flash Player | Adobe Developer Connection.  To apply for a distribution license go to Adobe Flash Player Distribution | Adobe​.

--

Maria

matthewf79882457
Participant
June 20, 2016

Thanks Maria. However, we don't need help uninstalling it. We can do that when we need to. we want to block it in the first place and to do that we need the name of the executable that runs alongside the Flash update, We are not distributing Flash. Our users will go to the Adobe website to update Flash (usually in response to a prompt from a website) and when they do, they don't notice the True Key companion download and then we need to fix their laptops.

December 11, 2016

It is such a pain to uninstall True Key as it requires a re-boot.  I'm considering just uninstalling flash player and if something requires it, I'll just do without.