Interface freeze issue with Flash Projector

Question

I am facing an interface freeze issue with Flash Projector running a flex state based application. A Flash Projector exe was generated from a standalone flash player ver 10.2. The target machine on which the problem occuresd has 10.3.

Basically "screen freeze" means that the user interface is running as usual on Flash Player, but it's not responding to any user input (like button presses). But if we alt-tab to another application, the state changes in the Flash player. There is display with buttons on the screen, but touching the buttons or doing anything else - it did not respond. Rebooting the computer fixes the problem.

Can you suggest why this is happening? Is there any known bug in Flash Player.

The problem is this is being hard to reproduce on the developer workstation as it doesn't happen always. But it happens quite often on the target machine running an Intel Atom N270. What debugging steps can you suggest?

Problem Description : http://www.youtube.com/watch?v=z25oV9QWRyk

chris.campbell · Answer

First, thanks for the video. Having this always makes it much easier to understand the problem. A couple of recommendations. First, if you feel like this might be a player bug, please add a new bug report over at bugbase.adobe.com and if possible please include any sample code or swf's that can help us reproduce the problem internally. Linking the video would also be great. In addition, would you mind reposting this question over on the Flash Professional forums? This forum is primarily for end users, the Pro forums will get you in touch with a wider developer audience who might have additional feedback.

Thanks,

Chris

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