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December 8, 2016
Question

Issue installing latest v23 on Win Server 2012

  • December 8, 2016
  • 1 reply
  • 247 views

Hi-I attempted to install latest version over my existing v21 that was working fine.  After Install begins, I get Installation Failed-click here, that is of basically NO help.  Went through all the troubleshooting steps, etc.  I un-installed v21, installed latest Win updates/rebooted.  Now, attempting install again and same exact Installation Failed.

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1 reply

_maria_
Legend
December 8, 2016

Hi

What is the name of the file you are using to install Flash Player?  For what browser are you installing Flash Player for?

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Maria

December 8, 2016

Hi,

Each time, I've gone through the get.adobe.com site and downloaded teh flashplayer23_xa_install.exe file.  Attempted install Run as Administrator and without, but same result.  I am using Firefox ESR 45.3.0 and IE 11.0.9600.16438.  One thing I notice that seems strange, is after the install fails, it actually removes the downloaded .exe file.

Thanks

December 8, 2016

Hi-Additional info.  I just noticed there is a newer version Firefox ESR 45.5.1, which I downloaded/installed, and restarted, but same Failed Flash install.